If you see this message on your Today’s Schedule, it means we are not receiving health data we need to generate recommendations:

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Solution

  1. Tap Check permissions from the Arcashift app to open Health Connect or use this link.
  2. Under Permissions and data, select App permissions
  3. Verify that Arcashift is allowed access, if not, select Arcashift and select Allow all to grant us permissions to read your health data from Health Connect
  4. Download Google Fit, if you do not already have it.
  5. Once that's set up, go back to Health Connect and grant permissions for Google Fit to write data to Health Connect

<aside> ⚠️ You will start to see recommendations in the Today’s Schedule once you have tracked health data that the Arcashift app reads (Currently this is steps data, so take a few steps to get the app working)

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  1. Once you have any data tracked, check back to your Today’s Schedule to view your daily recommendations. You may need to close Arcashift and reopen.

Check that you are sending data to Health Connect

To verify that your chosen health app is sending data to Health Connect:

  1. Open Health Connect (You can do this from Arcashift by going to Settings > Check health data connection)
  2. Under Permissions and data, go to Data and access
  3. Under Browse data, you should see Activity. If that’s not available, your activity data is not being synced and you should follow the troubleshooting steps for your health app below this section.
  4. If available, navigate to Activity > Steps > See all entries. You should be able to see steps data within the past three weeks. If you do not see any, your health app is not tracking any steps. This means either that you are not taking any steps or your health app is not correctly sending over data. Check your health app and follow the further steps below.

Google Fit Troubleshooting

If you happened to have uninstalled and re-installed Health Connect recently and are using Google Fit to track your health data, you will need to reconnect Google Fit via the Google Fit app.

  1. Open Google Fit